Refund Policy

These are the terms and conditions under which refunds are granted. Please read carefully to understand your rights and obligations regarding refunds.

1. Eligibility for Refunds

Refunds are typically granted under the following conditions:

• The product or service was not delivered as described.
• There was a technical issue that prevented access to the product or service.
• The request for a refund is made within a specified time frame (e.g., 30 days from purchase).

2. Non-Refundable Items

The following items are non-refundable:

• Digital products that have been downloaded or accessed.
• Services that have already been rendered.
• Customized or personalized products.

3. Refund Process

To request a refund, please contact our support team with your order details and the reason for the refund request. Once your request is received, we will review it and notify you of the approval or rejection of your refund.

4. Processing Time

Approved refunds will be processed within a specified time frame (e.g., 7-10 business days). The refund will be issued to the original payment method used for the purchase.

5. Contact Information

If you have any questions or concerns about our refund policy, please contact us at refunds@tob.codes. We are here to assist you and address any issues you may have.